Support

Current weather, the available forecast for up to ten days including today, daily details and weather graphs are free. ArvoSky Plus adds global precipitation maps with playback, cloud-cover maps and minute precipitation estimates. Available time ranges and coverage depend on the location and source.

From version 1.0 (8): Open “Your places” and swipe a place left. Tap the red “Delete” action or swipe fully to remove it immediately. Alternatively, touch and hold the place and choose “Delete”. If it is the current place, the app switches to the next saved place. You can delete the last place and then search for a new one. Older installed builds need an app update for this feature.

From version 1.0 (7): Touch and hold the Home Screen and add the small ArvoSky widget. Touch and hold the widget → “Edit Widget” to choose a saved place. Without a fixed selection it follows the place selected in ArvoSky. iOS schedules updates; expired readings are not presented as current. After deleting a pinned place, choose another in the widget. Remove the widget to stop its background requests.

Open ArvoSky Settings, select ArvoSky Plus and tap “Restore purchases”. Use the same Apple Account used for the subscription and an active internet connection. If Plus remains locked, refresh the weather screen and contact us.

Cancel in iPhone Settings → your name → Subscriptions, or manage your Apple subscriptions. Deleting the app does not cancel a subscription. Request a refund through Apple; Apple assesses the request. For Germany, Apple’s terms also allow cancellation at any time with immediate effect and a proportionate refund through Apple Support. See section I of Apple’s terms for Germany. Your statutory rights are unaffected.

The planned German App Store prices are €2.99 per month or €24.99 per year, paid upfront. Eligible customers can receive a seven-day free trial of the annual plan, followed by a paid annual renewal unless cancelled in time. Availability, your local price and the terms shown in Apple’s purchase sheet govern your purchase. Cancel a trial at least 24 hours before it ends if you do not want to be charged.

Check your connection and pull down on the weather screen to refresh. The app automatically retries after temporary failures. Coverage gaps, delayed data or a temporarily unavailable service can affect the display. Check timestamps and source notices. If no valid forecast is available, ArvoSky shows “Weather currently unavailable”. Previously loaded real data are shown only until their expiry, with a timestamp. A blank or unavailable map does not necessarily mean dry weather.

Yes. Search for a city manually. Location access is optional and can be changed under iPhone Settings → Privacy & Security → Location Services → ArvoSky. ArvoSky does not continuously track your location in the background.

There is no separate ArvoSky account. Saved places, settings and widget readings are stored on your device. From version 1.0 (8), remove individual places as described above; deleting the app removes all local app data. Check your iCloud/device backups if applicable. Cancel subscriptions separately with Apple. Email us about support correspondence or other privacy requests. See Your rights for details.

No. Purchases in Apple’s TestFlight environment are simulated and not charged. A TestFlight subscription is not a paid production subscription. Beta features may change before release.

No. ArvoSky provides everyday weather guidance and does not replace official warnings or professional advice. A “0%” reading, a blank precipitation map or a suggested outdoor window is not an all-clear. If Daily Signal names thunderstorms, hail, sleet or a snowstorm from the forecast for the next 12 hours, that is a reference to the forecast, not an official warning. The absence of such a reference is not an all-clear either. Do not use the app as a basis for aviation or marine navigation, rescue operations or other decisions involving significant danger to people, property or the environment. Our statutory obligations and the liability provisions remain unaffected.